Refund policy
Return & Refund Policy
60-Day Return Policy We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unopened, and in its original, undamaged packaging. You will also need the receipt or proof of purchase.
Please note: Items sent back to us without prior return approval will not be accepted.
Damages and Issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and make it right.
Exchanges The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.
If you have any questions regarding returns, exchanges, or refunds, please reach out to us at hellorenewsunday@gmail.com.